Supplier Terms

Issuance of a purchase order to Pyramid Imaging, Inc. signifies your agreement to our Terms and Conditions regardless of any statement to the contrary.

Secure Shopping

Our shopping cart is secured using SSL to serve our payment processing. We are dedicated to keeping your information safe and secure.

Credit Cards Accepted

All major credit cards are accepted at the discretion of Pyramid Imaging for orders under $2000. This is given as a convenience to our customers in order to expedite the ordering process and eliminating the time to qualify a customer's credit line. A convenience surcharge will be applied. Orders of $2,000 or more may be accepted with customer purchase orders and payment terms after a credit review has been completed.

Sales Tax

Due to the tax laws of Florida, a 7% sales tax will be added items shipped within the state of Florida.

Return & Exchange Policy

We want our customers to be completely satisfied with our products. If for any reason the product does not conform to the published specifications, or if your order arrives damaged, please contact us within 15 days of purchase , we will gladly consider exchanging the item or refunding the original purchase price of the item.

For return or exchange, please send an e-mail to [email protected], or call  813-984-0125 before returning any items for this will prevent any unnecessary shipping costs.

Please note the following:

- Returns or exchanges will be considered within 15 days of purchase
- Product must be like new
- Product must be returned with all documents and manuals
- Product must be returned in original packaging
- Please be sure to securely wrap the item in its original package
- Indicate the reason for refund or exchange
- Include a copy of the original invoice with returned items
- Allow 2 to 4 weeks for processing refund processing
- Sorry, but we cannot refund shipping costs